Shipment of your order
Orders up to 31.5kg will be delivered by DHL parcel service or TNT.de
Orders that are larger than this weight will be offered in multiple packages.
On the website of DHL parcel service, www.dhl.nl, you can check the status of
your order. On a mailbox address does not DHL parcels weighing more than
12 pounds. We therefore advise you to join a large order no PO Box address,
but a regular address.
Contact our Customer Service
The shipping costs for delivery addresses in United Kingdom
or Ireland are standard £4,18.
• NO extra costs for using a creditcard!
• NO extra packaging costs!
For all products in our store is the average delivery time is 2-3 business days,
if available. If you order before 16:00, you normally recieve your order within
2 working days. If a product is out of stock, it will be displayed on the website.
In that case, the average delivery time 3-7 business days.
Delivery to multiple products
The delivery of your entire order will then be equal to that of the product with
the longest delivery time.
No rights can be derived from delivery times.
An order is (partially) canceled
An order can be canceled:
• The article is no longer available: in this case we will contact you and offer
you an alternative, or you cancel the order.
• We have received your payment 1 week after placing your order is not
received. This applies only to the payment 'Prepay'.
When an order is canceled void the payment.
This applies only when the product has not been dealt with before shipping.
If you have already paid (IDEAL / CREDIT CARD), we will transfer the amount
as soon as possible back to your account. To cancel (in part) of your order,
we charge no extra cost.